Интеграции
WhatsApp Business API integration
Подробно
WhatsApp has 2.7B+ users globally, 60-70% smartphone penetration in Georgia (#2 after Telegram). Business API in 2 flavours: Cloud API (Meta-hosted, free tier) or On-Premise (legacy, paid). Free tier 1,000 conversations/mo, $0.005-$0.05 per extra conversation depending on country.
Use cases: order confirmation broadcasts, appointment reminders, customer service inbox, product catalog (WhatsApp Catalog feature), 2FA OTP delivery. Verification process — Meta Business Manager setup + business verification (1-2 weeks).
Craftwebstudio integration pattern: Cloud API + webhook + custom Inbox UI. Average setup 16-32 hours. Best fit: e-commerce order updates, appointment-based business (clinic, salon, barbershop).
Почему стоит выбрать
- Cloud API free 1K conversations/mo
- Meta Business Manager unified
- Catalog + Cart feature for in-chat shopping
- End-to-end encryption, GDPR-compliant
- Template messages — proactive notifications
Сценарии применения
- Appointment reminders salon / clinic / dentist
- Order status updates for e-commerce stores
Шаги настройки
- 1Create Meta Business Manager account + verify business
- 2Configure WhatsApp Business Account (WABA) + verify phone number
- 3Create System User + permanent access token
- 4Configure webhook endpoint + Verify Token security
- 5Create template message + get approval (1-3 days)
Частые вопросы
WhatsApp Business app vs API — what's the difference?▾
App: free, manual, 1 device. API: programmable, multi-device, custom inbox UI, $0.005+/conversation. Small businesses use the app; scale requires the API.
How long does verification take?▾
1-2 weeks for business verification + 1-3 days for template approval. Total 2-3 weeks is a realistic timeline.
Cost projection for 5,000 messages/mo?▾
Free tier covers 1,000. 4,000 extra × $0.025 (utility template Georgia) = $100/mo. Marketing template $0.05+ each. Always check region tier.
Другие интеграции
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